Everybody's Busy. We Can Help.

Don’t worry. We know you love your furkids. Work, family and life sometimes get in the way. That’s why we bring the groomers to you. Introducing Paws On The Run, your new mobile pet grooming! Admit it, your baby could use a trim.

We hear you! Get more value with our newly-released Bundle Package created just for you.
3 Basic Packages + (optional) 25% off 1 Full Package for each furkid. Keep your pets squeaky clean with Paws On The Run.
For a single session booking, use promocode "XMAS18" and get RM18 off your booking. Happy grooming furry buddies!

We bring the groom!

Your Place, Your Time

No more hassle when it's time for a trim! Paws On The Run brings the mobile pet grooming studio to your doorstep. No more messy puppies and kitties. Best of all, no more guilt!

The Story

Paws On The Run was started by pet owners. Realising that there was a big issue on finding the time to take their pets for grooming, they decided to take matters into their own hands.
Placing the utmost priority on owner convenience and pet comfort, the business began to take shape and turned into the mobile pet grooming service you all know and love today.

Brand
Values

01
Pets Come First
Your furkids are priority #1 to us at Paws On The Run. We strive to create a comfortable and soothing mobile environment so they can relax and come back to your arms as fresh as can be!
02
At Your Convenience
We realise you have a schedule. To keep the service as unintrusive as possible, Paws On The Run operates and grooms in a mobile studio so that your home remains mess-free!
03
Keep It Simple
When you're dealing with registrations, packages and booking mechanisms, the process can be very taxing. That's why the system is designed to be easy and intuitive for each customer, with phone notifications, reminders and intelligent guides.
04
Keep Listening
Since it's all about you, we want to know what you think so that we can keep improving. Share your comments, reviews and suggestions so that we can keep making life easier for pet owners!

Dog Pricing

Get more value with Bundle Package. Enjoy 3 Basic Packages + (optional) 25% off 1 Full Package for each furkid. Keep your pets squeaky clean with Paws On The Run.

For those who are making a single session booking, use promocode "XMAS18" and get RM18 off your booking.

Service Description Basic Package Full Package
Brushing & Combing
Bath
Shampooing & Coat Conditioning
Anal gland cleaning
Blow Dry & Towel Dry
Nail Clipping
Ear Cleaning
Sanitary Trim - clipping underpaw, between footpad,
underneath abdomen and excess hair at anal area
Extra Coat Scissoring and/or Clipping
Extra Brushing & Combing
Styling of Coat
Dematting*
(additional charges apply)
Deticking**
(additional charges apply)

*Severe dematting is painful to pet, which will not be performed by our groomer

**Heavy flea/tick disinfestation requires veterinary medical attention which will not be performed by our groomers

Basic Package
Size Standard Price Promocode Value Buy
XMAS18 Bundle
(3 x Basic Packages)
S (1-10kg) RM 136 RM 118
RM 340
M (11-20kg) RM 189 RM 171 RM 456
RM 456
L (21-40kg) RM 213 RM 195
RM 497
XL (above 41kg) RM 358 RM 340
RM 910
Dematting Not Applicable
Deticking Not Applicable
Full Package
Size Standard Price Promocode Value Buy
XMAS18 Only with Bundle purchase
S (1-10kg) RM 225 RM 207 25% OFF x 1 FULL PACKAGE
M (11-20kg) RM 274 RM 256
L (21-40kg) RM 298 RM 280
XL (above 41kg) RM 397 RM 379
Dematting Additional RM45
Deticking Additional RM45
Service Description Basic Package Full Package
Brushing & Combing
Bath
Shampooing & Coat Conditioning
Anal gland cleaning
Blow Dry & Towel Dry
Nail Clipping
Ear Cleaning
Sanitary Trim - clipping underpaw, between footpad,
underneath abdomen and excess hair at anal area
Extra Coat Scissoring and/or Clipping
Extra Brushing & Combing
Styling of Coat
Dematting*
(additional charges apply)
Deticking**
(additional charges apply)

*Severe dematting is painful to pet, which will not be performed by our groomer

**Heavy flea/tick disinfestation requires veterinary medical attention which will not be performed by our groomers

Basic Package Full Package
Size Standard Price Promocode Value Buy Standard Price Promocode Value Buy
XMAS18 Bundle
(3 x Basic Packages)
XMAS18 Only with Bundle purchase
S (1-10kg) RM 136 RM 118
RM 340
RM 225 RM 207 25% OFF x 1 FULL PACKAGE
M (11-20kg) RM 189 RM 171
RM 456
RM 274 RM 256
L (21-40kg) RM 213 RM 195
RM 497
RM 298 RM 280
XL (above 41kg) RM 358 RM 340
RM 910
RM 397 RM 379
Dematting Not Applicable Additional RM45
Deticking Not Applicable Additional RM45

Cat Pricing

Get more value with Bundle Package. Enjoy 3 Basic Packages + (optional) 25% off 1 Full Package for each furkid. Keep your pets squeaky clean with Paws On The Run.

For those who are making a single session booking, use promocode "XMAS18" and get RM18 off your booking.

Service Description Basic Package Full Package
Brushing & Combing
Bath
Shampooing & Coat Conditioning
Blow Dry & Towel Dry
Nail Clipping
Ear Cleaning
Sanitary Trim - clipping underpaw, between footpad,
underneath abdomen and excess hair at anal area
Face, Feet & Tail Hair Trimming
Extra Brushing & Combing
Extra Scissoring, Clipping or Brushing
Dematting*
(additional charges apply)
De-flea**
(additional charges apply)

*Severe dematting is painful to pet, which will not be performed by our groomer

**Heavy flea/tick disinfestation requires veterinary medical attention which will not be performed by our groomers

Basic Package
Size Standard Price Promocode Value Buy
XMAS18 Bundle
(3 x Basic Packages)
Above 1kg RM 146 RM 128
RM 366
Dematting Not Applicable
De-flea Not Applicable
Full Package
Size Standard Price Promocode Value Buy
XMAS18 Only with Bundle purchase
Above 1kg RM 207 RM 189 25% OFF x 1 FULL PACKAGE
Dematting Additional RM45
De-flea Additional RM45
Service Description Basic Package Full Package
Brushing & Combing
Bath
Shampooing & Coat Conditioning
Blow Dry & Towel Dry
Nail Clipping
Ear Cleaning
Sanitary Trim - clipping underpaw, between footpad,
underneath abdomen and excess hair at anal area
Face, Feet & Tail Hair Trimming
Extra Brushing & Combing
Extra Scissoring, Clipping or Brushing
Dematting*
(additional charges apply)
De-flea**
(additional charges apply)

*Severe dematting is painful to pet, which will not be performed by our groomer

**Heavy flea/tick disinfestation requires veterinary medical attention which will not be performed by our groomers

Basic Package Full Package
Size Standard Price Promocode Value Buy Standard Price Promocode Value Buy
XMAS18 Bundle
(3 x Basic Packages)
XMAS18 Only with Bundle purchase
Above 1kg RM 146 RM 128
RM 366
RM 207 RM 189 25% OFF x 1 FULL PACKAGE
Dematting Not Applicable Additional RM45
De-flea Not Applicable Additional RM45

Show Your Paws Some Love

Now available in the whole of Klang Valley!

Coverage Area
Klang Valley

Community

FAQ

A) No Pets At "Select Pet" Page?

That's easily fixed, fam. First, ensure you have added your pets into the system via My Pet under Settings. Still can't find it?

Have you tried clicking on "Order Listing" under "Booking" Tab?
Perhaps you have already started your order and didn't finish last time. Continue with the previous order through Order Listing or just delete it and start fresh!
Can't solve your booking problem through our FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

B) What Is Under Basic & Full Package?

Don't worry. All you need to do is to click basic package under the dropdown menu and you will see everything that is provided through the package.

You can change it by clicking the dropdown again and selecting the full package before clicking next!

Can't solve your booking problem through our FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

C) I Can't Select A Time Slot/Address

It's okay. Paws On The Run wants to ensure your user experience is seamless.

Bookings are full on that day. Try another date that has the available time slot for you to choose from.

If you have selected your time slot and then clicked the back button, you should see your original time slot greyed out.

This is to ensure nobody else booked your appointment for 15 minutes after you have selected it.

If you want to reselect it, all you need to do simply wait 15 minutes for the time slot to be unlocked. In a hurry? just click next and then click back again to see your original time slot already available!

Can't solve your booking problem through our FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

D) Can't Activate Promo Code?

No sweat. All you need to do is ensure that you have typed in your promo code properly and click activate before you submit.

Can't solve your booking problem through our FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

E) Can't Use Both Your Promo Codes?

You're not doing anything wrong. We currently limit promo code usage to one code per transaction, so choose your favourite one!

Can't solve your booking problem through our FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

F) What Is A Waiting Area?

Our Mobile Grooming Studios are geared for outdoor grooming for your ultimate convenience, but we need your cooperation, fam.

Helping us make sure we have a space to work means that we can groom your pet comfortably without interruptions. Letting us know where we can park and work is crucial for everybody's satisfaction, especially when you live in a high-rise building.

Can your car park accommodate small lorries? Do you need to inform your security? These are among the things that you can help us figure out for your endless convenience. Thanks, fam!

Can't solve your booking problem through our FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

G) Paypal Declined My Card

Paypal can be a little tricky sometimes. All you need to do is to ensure that the information you entered is the same as on your credit card information. We only use the information you entered on our site for service, so don't worry about the confusion.

If you still can't proceed, please call your bank and enquire to find out about the transaction.

Can't solve your booking problem through our FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

Booking an appointment with Paws On The Run should be easy as pie, and we're always looking to improve your user experience. Please send all your suggestions to hello@pawsontherun.com.my and we'll be sure to check it and improve!

A) The Time I Want Is Not Available

It's okay. Paws On The Run wants to ensure your user experience is seamless.

Bookings are full on that day. Try another date that has the available time slot for you to choose from.

If you have selected your time slot and then clicked the back button, you should see your original time slot greyed out.

This is to ensure nobody else booked your appointment for 15 minutes after you have selected it.

If you want to reselect it, all you need to do simply wait 15 minutes for the time slot to be unlocked. In a hurry? just click next and then click back again to see your original time slot already available!

Can't solve your rescheduling problem through our FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

B) I Don't Know How To Reschedule

No problem at all. All you need to do is to click Your Bookings under Bookings. Look for the booking you want to reschedule. If the booking can be rescheduled, you will find the button under Order Status.

Can't solve your rescheduling problem through o ur FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

C) I Am Not Allowed To Reschedule

Is the order status for your booking shown as confirmed? That's because the system currently doesn't allow you to reschedule if the booking date is 48 hours before the appointment is due to be serviced.

Can't solve your rescheduling problem through our FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

D) I Have An Emergency And I Need To Reschedule

Don't worry, we'll do our best to help! Just email us at hello@pawsontherun.com.my and we'll make the necessary arrangements as best we can.

Can't solve your rescheduling problem through our FAQ? Rest assured. Just email us at hello@pawsontherun.com.my and we'll take care of it. See you soon, fam!

E) My New Home Is Not Available For Booking On Paws On The Run

We are terribly sorry, but we are always trying to expand to new areas as soon as possible. Tell your friends in the area to sign up on our site and we'll be over before you know it?

Do you have an active order with the previous address that you can't reschedule to your new address?

Just send us an email at hello@pawsontherun and we'll try our best to take care of the situation for your satisfaction. See you soon, fam!

A) Value Bundle Package for our loyal customers!

Add 3 basic grooming packages into your account in one transaction when you purchase thisBundle Package. You can select your Date & Time at your convenient for each of the session. Every bundle purchased is only dedicated for one fur kid. Paw- parents are also entitled to 25% OFF for Full Package when you purchase our value bundle for your furkids!

B) Basic Package and Full Package

Basic Package and Full Package are available to be used for both cat and dog. List of the included services for these packages are available on our Service page. Each package purchased is only available to be used once.

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